CCI | Bizcommunity

CCI | Bizcommunity

News

Navigating global regulations to enhance BPO data governance

Services

Navigating global regulations to enhance BPO data governance

Christopher Lawson, Cobus Pretorius and Niko Mastropaolo 3 days

Peter Andrew, CEO, CCI South Africa

Trends

#BizTrends2025: BPO industry ready for transformation

Peter Andrew 20 Jan 2025

Consumer confidence drops, but signals strong festive season

Retail

Consumer confidence drops, but signals strong festive season

5 Dec 2024

South Africa and France collaborate to understand the South African fashion value chain

Fashion & Homeware

South Africa and France collaborate to understand the South African fashion value chain

4 Dec 2024

Local entrepreneurs set to impress on global stage in Paris

SMEs

Local entrepreneurs set to impress on global stage in Paris

26 Sep 2024

Image supplied.

ESG

Top 12 creative businesses from Création Africa's R24m initiative

20 Sep 2024

Africa Creatives Alliance launched to harness Africa's creative and cultural sectors

Lifestyle

Africa Creatives Alliance launched to harness Africa's creative and cultural sectors

18 Sep 2024

Consumer confidence recovers to pre-pandemic levels, survey shows

Retail

Consumer confidence recovers to pre-pandemic levels, survey shows

Prerna Bedi 17 Sep 2024

Wimpy's R19.90 short Cappu-cci-no special launch comprises the creative integration of sounds like a coffee machine-meets-beatboxer (Image supplied)

Promotions & Activations

Wimpy launches cappu-cci-no special with top beatboxers

30 Aug 2024

Careerbox is the starting point for many call centre careers in the local CCI base of operations in uMhlanga.

Services

BPO industry report says Africa is becoming global CXM hub

Lindsey Schutters 20 Jun 2024

Création Africa programme’s shortlist of creative and cultural initiatives announced

Education

Création Africa programme’s shortlist of creative and cultural initiatives announced

3 Apr 2024

Mithum Singh, chief services officer at CCI and the MD of CareerBox, Lizelle Strydom

Trends

#BizTrends2024: Lizelle Strydom and Mithum Singh talk digital adoption in the call centre

Lindsey Schutters 1 Feb 2024

Economy

Festive spending in SA faces decline; luxury retailers brace for impact

8 Dec 2023

South Africans love a good deal. Here's why...

E-commerce

South Africans love a good deal. Here's why...

12 Sep 2023

Source: © Julia Larson When it comes to shaping your customer experience and service delivery, do not underestimate the emotional and psychological state of South Africans

CRM, CX, UX

8 great CX fundamentals to get your customers back to love doing business with you again

Liezel Jonkheid 8 May 2023

How the creative economy can respond to the climate crisis

Lifestyle

How the creative economy can respond to the climate crisis

Evan-Lee Courie 10 Feb 2023

Emira's signs major deal with international contact centre at Newlands Terraces in Cape Town

Office Property

Emira's signs major deal with international contact centre at Newlands Terraces in Cape Town

Issued by Catchwords 24 Jan 2023

South Africa's consumer confidence recovers in fourth quarter

Banking & Finance

South Africa's consumer confidence recovers in fourth quarter

Prerna Bedi 9 Dec 2022

Media

Report: Young Africans not spending money on local creative work

12 Sep 2022

A double whammy for agriculture as fuel prices escalate and interest rate outlook worsens

Agribusiness

A double whammy for agriculture as fuel prices escalate and interest rate outlook worsens

Paul Makube 5 Jul 2022

Source: ©stokkete -

Research

SA consumer confidence plummets as spending shrinks

Amna Karimi 29 Jun 2022

Digital

Tshimologong Precinct renews partnership with AFD and IFAS

6 Apr 2022

To grow your business, you need to grow too! ICT graduate success story

Higher Education

To grow your business, you need to grow too! ICT graduate success story

Roshin Schmidt, Issued by False Bay College 1 Mar 2022

Source: Reuters/Mike Hutchings

Research

South African consumer confidence flat in Q4, but Omicron worries loom

Sinchita Mitra and Yadarisa Shabong 15 Dec 2021

'Groundbreaking' BPO deal to create 900 new jobs in Durban

Talent Acquisition

'Groundbreaking' BPO deal to create 900 new jobs in Durban

20 Sep 2021

Nosipho Ginindza, MD of SPC

Digital

#Newsmaker: Nosipho Ginindza, SPC's new managing director

Emily Stander 13 Sep 2021

Source ©Andriy Popov

Economy

Consumer sentiment up in Q3 2021

6 Sep 2021

Inspiring good business at the 20th annual Top Empowerment Awards

Events & Conferencing

Inspiring good business at the 20th annual Top Empowerment Awards

Issued by Topco Media 19 Jul 2021

Research

Tanzania consumer confidence drops to its lowest in 2019

4 Dec 2019

Image source: Gallo/Getty.

Digital

A Cultural Economies Conference for Fak'ugesi

22 Aug 2019

Programme specialisation in the United States of America

Higher Education

Programme specialisation in the United States of America

Roshin Schmidt, Issued by False Bay College 25 Jul 2019

Research

Knowledge and emotion are central to the service industry

Issued by Ask Afrika 18 Oct 2018

Will festive retail sales echo disappointment of Black Friday?

Research

Will festive retail sales echo disappointment of Black Friday?

Lullu Krugel, Christie Viljoen, Maura Feddersen an 13 Dec 2018

The 29 industry winners of the 2018 Ask Afrika Orange Index. Image supplied.

Research

2018 Ask Afrika Orange Index winners announced

10 Oct 2018