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Customer Relationship Management | Bizcommunity

News

Mastering effective communication in small business is the key to success
Entrepreneurship
Mastering effective communication in small business is the key to success

Denise Maré, Issued by SAICA 9 Jul 2024

Travel trends in South Africa: Navigating sales-specific insights
Tourism & Travel
Travel trends in South Africa: Navigating sales-specific insights

Andy Woods-Ballard 28 Jun 2024

V&A Waterfront Neighbourhood Awards have launched
Retail
V&A Waterfront Neighbourhood Awards have launched

24 Jun 2024

Ready for takeoff: Salesforce Partner V5 digital heads to Salesforce World Tour Essentials
Marketing & Media
Ready for takeoff: Salesforce Partner V5 digital heads to Salesforce World Tour Essentials

Issued by V5 Digital 4 Jun 2024

Source: Supplied. Antonie Goosen of Meridian Realty.
Property
The AI revolution in real estate: Transforming estate agents' business practices

21 May 2024

Revealed! Macmobile’s new look signifies trust and clarity
Retail
Revealed! Macmobile’s new look signifies trust and clarity

Issued by MACmobile 13 May 2024

From sales to accounting, how MIS helps printing companies navigate complexities
Retail
From sales to accounting, how MIS helps printing companies navigate complexities

Issued by QuickEasy Software 12 Apr 2024

99% of consumers have changed their FMCG shopping habits to save money
Retail
99% of consumers have changed their FMCG shopping habits to save money

22 Mar 2024

Source:
Marketing & Media
AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

From prospect to profit – why sales, CRM, and service desk software matters
Retail
From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Leveraging AI: The secret weapon for your side hustle
Entrepreneurship
Leveraging AI: The secret weapon for your side hustle

Kerushan Govender 12 Feb 2024

Upgrading your manufacturing ERP in 2024? Here's what to look out for
ICT
Upgrading your manufacturing ERP in 2024? Here's what to look out for

Issued by QuickEasy Software 22 Jan 2024

Image supplied. Cherylann Sawyer, managing partner at Ogilvy Digital, examines the pivotal micro, macro, and mega-trends shaping advertising
Marketing & Media
#BizTrends2024: Cherylann Sawyer - Charting the future of advertising and technology

Cherylann Sawyer 9 Jan 2024

Source: 123RF.
Finance
2024 tech trends: AI-powered digital transformation dominates

Jordaan Burger 3 Jan 2024

Source: © 123rf The evolution of intent-based marketing is developing advanced attribution models to cover the entire customer journey, says Grant Lapping, digital executive +OneX
Marketing & Media
Developing advanced attribution models for the entire customer journey - online to offline

Grant Lapping 7 Dec 2023

Embracing core competencies over soft skills: Key foundations for future entrepreneurial triumph
Entrepreneurship
Embracing core competencies over soft skills: Key foundations for future entrepreneurial triumph

Alan Shannon 10 Nov 2023

Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers
Retail
Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers

Issued by QuickEasy Software 9 Nov 2023

Retaining and growing customers in a tough economic climate
Retail
Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Making the most of one-to-one email marketing at scale?
Marketing & Media
Making the most of one-to-one email marketing at scale?

Issued by Rocketseed 2 Nov 2023

Source:
Marketing & Media
10 tips for creating more impactful newsletters

Nadia Moore 9 Oct 2023

Unlocking collaboration for exceptional customer experience
Retail
Unlocking collaboration for exceptional customer experience

Liezel Jonkheid 19 Sep 2023

Source: © 123rf Appointment-based shopping is best suited for retailers who sell high-end or luxury products, such as jewellery, fashion, or beauty products
Marketing & Media
The benefits and challenges of appointment-based shopping

Mariette Frazer 30 Aug 2023

Ryan Mer, CEO eftsure Africa. Source: Supplied
ICT
5 ways to reduce mining and construction payment fraud in SA

31 Jul 2023

Introducing BET Software To Cape Town
ICT
Introducing BET Software To Cape Town

Issued by BET Software 25 Jul 2023

Save today, succeed tomorrow: 3 effective saving strategies for small businesses
Entrepreneurship
Save today, succeed tomorrow: 3 effective saving strategies for small businesses

Issued by Business Partners Limited 19 Jul 2023

A guide to business software: The benefits of a unified business system
ICT
A guide to business software: The benefits of a unified business system

Anton Oosthuizen, Issued by QuickEasy Software 10 Jul 2023

Source: © Anawat sudchanham Customer empathy and good service are still more likely to sway shoppers than having the lowest price tag, snap poll finds
Retail
Excellent customer service, not price, wins over consumers

20 Jun 2023

Exposed: This SA ERP claims it is the most comprehensive ERP solution
Retail
Exposed: This SA ERP claims it is the most comprehensive ERP solution

Issued by QuickEasy Software 18 May 2023

Unlocking the power of Salesforce: How V5 Digital can help your business grow
Marketing & Media
Unlocking the power of Salesforce: How V5 Digital can help your business grow

Issued by V5 Digital 11 May 2023

OneDayOnly director unpacks 5 key e-commerce market trends
Retail
OneDayOnly director unpacks 5 key e-commerce market trends

19 Apr 2023

#OrchidsandOnions: Kia Tsamaya ad a perfect example of authenticity
Marketing & Media
#OrchidsandOnions: Kia Tsamaya ad a perfect example of authenticity

Brendan Seery 11 Apr 2023

3 ways SA SMEs can stay focused on success in 2023
Entrepreneurship
3 ways SA SMEs can stay focused on success in 2023

Ashleigh Butterworth 11 Apr 2023

Source: ©sirinapa -
Retail
The big benefits of blockchain for retail in Africa

6 Apr 2023

Source:
Marketing & Media
ChatGPT can help your email marketing strategy

David Lichtenstein 29 Mar 2023

Source: © Camilo Jimene A strong social media presence provides companies with so many different ways to build and maintain brand loyalty with customers
Marketing & Media
Social media: The channel to build and maintain customer brand loyalty

Frik van der Westhuizen 27 Feb 2023

The commuter's media journey - Transit Ads launches Commuter Chronicles Project
Marketing & Media
The commuter's media journey - Transit Ads launches Commuter Chronicles Project

Issued by Twiga Communications 15 Feb 2023

Marketing & Media
IAS Board appoints Tebatso Masete as its director

13 Feb 2023

Source:
Marketing & Media
ChatGPT could be a game-changer for marketers, but it won't replace humans any time soon

Omar H. Fares 25 Jan 2023

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