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Revolutionising retail in South Africa through gamification
Retail
Revolutionising retail in South Africa through gamification

Rakhee Naik, Issued by KLA 27 Jun 2024

Customer Experience Africa Awards return for 2nd Edition
Retail
Customer Experience Africa Awards return for 2nd Edition

18 Jun 2024

Khensani Nobanda, IAB South Africa Bookmark Awards jury president and group executive for group marketing and corporate affairs at Nedbank (Image supplied)
Marketing & Media
Let’s make magic in the playground of digital marketing

Khensani Nobanda 18 Jun 2024

The Salesforce World Tour attracted over 2,000 attendees.
ICT
Salesforce world tour comes to SA with $5.8bn growth projected

Lindsey Schutters 7 Jun 2024

Source:
Marketing & Media
Salesforce report: 85% of South African marketers use AI

28 May 2024

3 ways to maximise your new e-commerce website
Retail
3 ways to maximise your new e-commerce website

Issued by Domains.co.za 29 Apr 2024

Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline
Retail
Beyond micro-learning: unlock operational excellence for margins and market share at retail’s frontline

Issued by Digemy 18 Jan 2024

Helm, DStv, and Capitec clinch 2024 Smarties Awards
Marketing & Media
Helm, DStv, and Capitec clinch 2024 Smarties Awards

Issued by Helm 15 Apr 2024

From sales to accounting, how MIS helps printing companies navigate complexities
Retail
From sales to accounting, how MIS helps printing companies navigate complexities

Issued by QuickEasy Software 12 Apr 2024

RCS interoperability will open the marketing messaging floodgates. Source: DALL-E 3
ICT
Generative AI promises a mobile messaging revolution

Lindsey Schutters 11 Apr 2024

Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity
Marketing & Media
Ignition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivity

Issued by Ignition Group 28 Mar 2024

The future of conversational chat channels in SA
Retail
The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

From prospect to profit – why sales, CRM, and service desk software matters
Retail
From prospect to profit – why sales, CRM, and service desk software matters

Anton Oosthuizen, Issued by QuickEasy Software 13 Feb 2024

Hanno Botha says we need to balance a human centered approach with AI. Source: Supplied.
Marketing & Media
#BizTrends2024: AI will fully transform the marketing industry, says Ford SA's Hanno Botha

Hanno Botha 12 Jan 2024

Image supplied. Cherylann Sawyer, managing partner at Ogilvy Digital, examines the pivotal micro, macro, and mega-trends shaping advertising
Marketing & Media
#BizTrends2024: Cherylann Sawyer - Charting the future of advertising and technology

Cherylann Sawyer 9 Jan 2024

POS innovations enhance customer experiences for telcos
Retail
POS innovations enhance customer experiences for telcos

13 Dec 2023

Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers
Retail
Integrated sales CRM in ERP: A critical differentiator for printers and manufacturers

Issued by QuickEasy Software 9 Nov 2023

Retaining and growing customers in a tough economic climate
Retail
Retaining and growing customers in a tough economic climate

Clara Wicht 10 Nov 2023

Retail media networks bring brands closer to consumers; driving ROI
Retail
Retail media networks bring brands closer to consumers; driving ROI

Odette van Wyk 8 Nov 2023

Isaac Akanni, customer growth manager for Africa at Infobip Nigeria
Retail
A guide to mastering customer touchpoints for retail success

Isaac Akanni 13 Oct 2023

Capturing the value within customer data
Retail
Capturing the value within customer data

21 Sep 2023

Tekkie Town debuts an elevated store concept at Garden Route Mall, George
Retail
Tekkie Town debuts an elevated store concept at Garden Route Mall, George

Issued by Tekkie Town 20 Sep 2023

Unlocking collaboration for exceptional customer experience
Retail
Unlocking collaboration for exceptional customer experience

Liezel Jonkheid 19 Sep 2023

The correct use of AI can bring value to your CX strategy
Retail
The correct use of AI can bring value to your CX strategy

Neville Quinton 13 Sep 2023

Unlocking business brilliance: Why you Need ERP and how to choose one
Construction & Engineering
Unlocking business brilliance: Why you Need ERP and how to choose one

Issued by QuickEasy Software 8 Sep 2023

Elevating customer experiences: The synergy between staff training and in-store excellence
Retail
Elevating customer experiences: The synergy between staff training and in-store excellence

Issued by Smart Media 22 Aug 2023

The event will be held in August. Source: Supplied.
Retail
4 key insights from leading brands in the CX industry

26 Jul 2023

A guide to business software: The benefits of a unified business system
ICT
A guide to business software: The benefits of a unified business system

Anton Oosthuizen, Issued by QuickEasy Software 10 Jul 2023

Telecoms industry ranks last for consumer sentiment for 3rd consecutive year
ICT
Telecoms industry ranks last for consumer sentiment for 3rd consecutive year

2 Jun 2023

Unlocking the power of Salesforce: How V5 Digital can help your business grow
Marketing & Media
Unlocking the power of Salesforce: How V5 Digital can help your business grow

Issued by V5 Digital 11 May 2023

2023 trends that could affect car insurance
Finance
2023 trends that could affect car insurance

Issued by Irvine Partners 3 Mar 2023

From AI to intelligent AI and a whole new world for business
ICT
From AI to intelligent AI and a whole new world for business

Sarthak Rohal 7 Feb 2023

Click-and-collect now part of retailer's omnichannel strategy
Retail
Click-and-collect now part of retailer's omnichannel strategy

Issued by Bluegrass Digital 11 Nov 2022

Driver safety comes first
Logistics & Transport
Driver safety comes first

Issued by KAP Limited 10 Nov 2022

Source: © Vadim Guzhva Employee branding is a critical component of the customer experience
Marketing & Media
Employee branding: Critical to customer experience

Paula Sartini 14 Sep 2022

25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success
Retail
25 years in, nearly 450 stores later - the secret sauce behind The Crazy Store's success

Lauren Hartzenberg 8 Sep 2022

Logistics experts help African SMEs expand international footprint
Logistics & Transport
Logistics experts help African SMEs expand international footprint

Natasha Parmanand 21 Jul 2022

Design thinking proves game changer for SA tech start-up
ICT
Design thinking proves game changer for SA tech start-up

Issued by Hasso Plattner d-school Afrika 8 Jul 2022

Source: Supplied. James Bayhack, director for sub-Saharan Africa at CM.com.
Finance
Customer experience in financial services: today's challenges and opportunities

James Bayhack 30 May 2022

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