The three-day training course will include, among others, the following topics:
Day 1 General Quality Principles and Tools
- Introduction to and History of Quality Management
- Healthcare Quality Today
- System and organisational aspects of quality and safety
- A spectrum of approaches and methods to Quality Improvement: people, materials and methods
- Quality Improvement Models
- Quality Improvement Tools and Techniques
- Collecting, presenting and analysing data and information
Day 2
- Monitoring and reporting systems to measure and reduce risk and improve quality
- Risk Assessment principles and methodology
- Incident reporting and adverse event management
- Clinical indicators and clinical audits
Day 3
- Root Cause Analysis - a quality improvement essential tool
The workshops will provide attendees with the knowledge, the tools and the templates to implement various quality improvement projects and processes in their health institutions. They will be from 8.30am to 4pm daily.
Cost: R3,000 (Excl. VAT) per delegate for the Quality Improvement Workshop. Delegates will be responsible for their own travel and accommodation costs.
REGISTRATION DEADLINE: 25 June 2015
PAYMENT DEADLINE: 30 June 2015
Registration and payment: az.oc.asashoc@ecnanif
Further information: az.oc.asashoc@nirtak
Further upcoming workshop topics:
Healthcare Organisational Risk Management
Infection Control Risk Assessment
Emergency Preparedness
Adverse Incident Reporting
Clinical Audit
Medication Errors
Morbidity-Mortality Investigations
Medical Equipment Maintenance
