![Six of the worst customer service practices... and how to fix them](https://biz-file.com/c/1410/236235-208x117.jpg)
![Andrew Cook](https://biz-file.com/b/1410/387160.jpg?2)
Andrew Cook
Andrew is the CEO of Smoke Customer Care Solutions (South Africa) and part of the solutions team helping to take the company's voice of the customer technology - Eyerys - to all corners of the globe. Great customer service is Andrew Cook's mission in life. In fact, it's more than a mission, it's an obsession.
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