Production Manager

This is a pivotal leadership role responsible for the efficient and effective operation of the digital command centre. The Senior Production Manager will drive process optimisation, project management excellence, and ensure seamless campaign execution across all digital advertising initiatives. This role demands a proactive, strategic, and results-oriented individual with a proven ability to "shake things up" and drive continuous improvement.

Key responsibilities:
Strategic process optimisation and efficiency improvement:

• Identify and implement strategic opportunities to adjust and revise work processes to maximize efficiency and productivity across all departments.
• Develop and enforce standardised production frameworks and workflows to streamline campaign execution.
• Conduct thorough process audits and implement innovative solutions to eliminate bottlenecks and inefficiencies.
• Establish and monitor KPIs to measure production efficiency and drive data-driven improvements.

Comprehensive project and production management:

• Manage the end-to-end lifecycle of digital advertising campaigns, from initial briefing to final execution and optimisation.
• Develop detailed project plans, timelines, and budgets, ensuring alignment with client objectives and resource availability.
• Lead daily production meetings to ensure clear communication, alignment on priorities, and proactive problem-solving.
• Oversee the management of Monday.com project management boards, ensuring accurate task tracking and progress monitoring.
• Ensure all project scope documentation, campaign briefing documents, and tech project scopes are thoroughly understood and executed.
• Proactively identify and mitigate potential project risks, ensuring timely and successful campaign delivery.
• Create and manage detailed production schedules and timelines, ensuring adherence to deadlines and quality standards.
• Inform project teams of any updates, challenges, risks and changes as and when they occur.

Client and stakeholder communication:

• Serve as the primary point of contact for internal stakeholders, including account managers, paid media specialists, and creative teams.
• Ensure clear and consistent communication regarding campaign status, timelines, and potential issues.
• Manage internal client communication regarding campaign production statuses.
• Ensure all reports are completed and sent out in a timely manner.
• Attend meetings and accurately brief requirements to the Command Centre.

Financial and operational oversight:

• Ensure accurate tracking of project budgets, POs, invoicing, overtime, NDAs, SLAs, and MOAs.
• Maintain clear communication with finance/accounts regarding financial matters.
• Oversee facilities management and communication with suppliers.

Team leadership and development:

• Provide leadership and mentorship to the production team, fostering a collaborative and high-performing environment.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct regular performance reviews and provide constructive feedback.  
• Assist with new staff onboarding.
• Ensure staff are Facebook and Google certified.
• Assist with development of new staff Skills Development Roadmaps.
• Schedule internal and external meetings with staff and clients when necessary.

Campaign execution and optimisation:

• Ensure campaigns are briefed, launched, and optimised according to client requirements and best practices.
• Oversee the booking and execution of weekly campaign optimisation tasks.
• Check Briefing documents are correct before sending them to Command Centre.
• Prepare daily priority lists, weekly project status reports and project budgets.

Requirements:

• Minimum five-plus years of experience in production management, project management, or traffic coordination within a fast-paced digital advertising environment.
• Proven track record of successfully managing complex digital advertising campaigns.
• Strong understanding of digital advertising platforms, technologies, and best practices (Google Ads, Facebook Ads, etc.).
• Expert proficiency in project management tools and methodologies (ZOHO) expertise highly advantageous).
• Business management qualification or equivalent.
• Demonstrated ability to develop and implement efficient production workflows and processes.
• Exceptional interpersonal, communication, and leadership skills.
• Strong analytical and problem-solving abilities.
• Ability to thrive in a high-pressure, deadline-driven environment.
• Operational experience in a fast-paced digital environment.
• Detail-oriented and highly organized.
• Ability to multitask and prioritise effectively.
• Proven experience in implementing and enforcing new processes.

Company Description

We are a data intelligence and technology company focused on driving revenue growth and profitability for our clients. Our Touchpoint® technology optimises every step in the business conversion funnel, and our integrated approach enables us to develop highly effective marketing campaigns that deliver exceptional results.

Posted on 29 Apr 14:56, Closing date 28 Jun