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Repairs Administrator
Location: | Cape Town |
Type: | Permanent |
Responsible for:
- Invoicing
- Attending to walk in clients.
- Liaising with clients and agents via e-mail and telephone
- Liaising with clients on progress of repairs
- GRV - loading supplier invoices
- Sensor cleaning
- Responsible for all Canon, Nikon and Sony repairs
- Submitting a monthly report for all Canon warranty repairs completed
- Requesting requisition for replacement of faulty Canon products
- Invoicing Canon SA monthly for all warranty repairs and sensor cleans carried out.
- Monthly reporting for Canon
- Sending out weekly quotation and collection reminders
- Preparing all Sony and Nikon repairs for their daily collection to the agent
- Safekeeping of clients’ equipment
- Packaging of completed jobs.
- Arranging collection from clients and delivery to clients
- Booking equipment in for repairs/service
- Creating job cards for repairs/sensor cleans
- Sensor cleans
- Photographic knowledge
- Excellent customer service
- Computer literate
- Able to communicate proficiently in English
- Answering telephone calls in a professional and polite manner
- Liaising with clients telephonically and via e-mail
- Preparing quotes and forwarding them to clients for approval
- Grade 12
- Fully computer literate
- Technical background on camera equipment (advantageous)
- Exceptional attention to detail
- Work well in a team
- Patience
- Attention to detail
- Problem-solving
- Well organised
- Able to multitask.
- Good writing skills and communication skills
If you do not hear from us within four weeks, please consider your application as unsuccessful.
Posted on 26 Jul 10:03, Closing date 24 Sep
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