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Senior Account Manager
Remuneration: | negotiable market-related |
Location: | Durban |
Remote work: | Some remote work allowed |
Education level: | Degree |
Job level: | Senior |
Travel requirement: | Occasional |
Job policy: | Employment Equity position |
Type: | Permanent |
Reference: | #GCM111124CS |
Company: | Gorilla |
An exciting opportunity has arisen in the Durban Jungle for a senior account manager to share their awesome. This is a role that will allow you to take ownership for your own brands, and grow not only your digital skills but also get involved in TTL projects.
As a member of a multi-disciplined team, the senior account manager will be responsible for the following:
Client relationships
- Day-to-day management of multiple client relationships
- Working with clients on new and existing briefs
- Identifying opportunities to cross-sell and up-sell services and drive revenue targets
- Writing briefs and ensuring that these are delivered against
- Daily overseeing and management of projects, both internally and externally, within budgets and timelines
- Acting as a daily escalation point for resolving project issues
- Managing job health on Magnetic
- Improving work processes to drive efficiency
- Scoping projects and managing delivery against budgets and retainers
- Overseeing the issuing of Cost Estimates, receipt of POs, delivery of work and invoicing and payment receipting as required
- Driving business growth through diligent financial and forecast reporting
- Attendance of WIP meetings and resolving issues that arise out of this
- Interpreting insight tools
- Completion of all monthly and campaign reporting
- Liaising and driving third-party agencies to ensure timeous submission of reporting to client
- Ensuring necessary reports are complete, checked and approved before being sent to the client
- Refine and contribute to strategies that address key marketing challenges and deliver value
- Pursue innovative solutions and ideas for clients
- Oversight and guidance on the delivery of any strategy under the guidance of the AD
- Translating knowledge of digital/industry developments to drive client aspirations into strategies
- Ultimate responsibility for the delivery of any strategy in collaboration with the internal team and under the supervision of AD and MD
- Developing Digital/TTL plans, aligned with client strategy
- Recognised qualification in marketing, media and communications
- Min four years in an account management role and familiarity with all the internal client services processes
- Comprehensive understanding of Digital and other media channels (including ATL and BTL), with a solid understanding of the strengths of different media
- Understand digital technologies and their application, including search, websites, social media and mobile
- In-depth Knowledge of marketing intelligence, budgeting and financial processes
- Understanding and skill in the planning of integrated communications
Company Description
We are Gorilla, an award-winning creative digital agency with offices in Johannesburg and Durban. Our mission, in a nutshell, is to put work out into the world that makes our clients and their customers say “That is awesome!Posted on 14 Nov 08:47, Closing date 12 Jan
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