Senior Paid Media Account Manager

TDMC is on the hunt for an experienced paid media account manager to join our dynamic team. This role requires a minimum of 3-4 years industry experience in client service and paid digital media buying. This client-facing role requires a proactive individual who thrives in an open-plan office environment and is adept at managing multiple paid media accounts for our clients. The ideal candidate will have previous experience in performance media buying across all social channels, should be able to demonstrate a strong understanding of digital marketing strategies and tools and ideally have some experience of working in an ecommerce environment. 

Key responsibilities:

• Client management: drive and maintain strong relationships with clients. Understand and align with their business targets and goals.
• Campaign planning and execution: develop, implement, and optimise paid media campaigns across all social platforms. Ensure all campaigns align with client's performance objectives and are executed within deadlines.
• Performance monitoring: regularly track and analyse the performance of social media campaigns. Provide clients with updates on performance metrics and suggest improvements.
• Internal collaboration: work closely with account directors, and other internal teams to deliver effective client service and support business development.
• Communication: maintain clear and consistent communication with clients and internal teams. Handle client queries and issues promptly.
• Documentation: manage and organise client documents, reports, and creative assets. Ensure all campaign details are accurately documented and saved in the appropriate client drive.
• Training and development: stay updated with the latest social media trends and platform updates. Pursue continuous learning through webinars and training sessions. You will be required to maintain your social media platform accreditations. A current meta certification would be an advantage.
• Location: based in Cape Town
• Experience: proven experience in social media account management or a related digital marketing role.

Required:

• Ad buying: clearly demonstrate your experience as a paid media ad buyer (Meta, TikTok, LinkedIn)
• Digital media skills: strong understanding of social media platforms, analytics tools, and campaign management.
• Communication skills: excellent communication and organisational skills.
• Teamwork: ability to work effectively in a team and an open-plan office environment.
• Client-facing skills: comfortable and experienced in dealing directly with clients regardless of their level of seniority
• Certifications: meta blueprint certifications are advantageous

Company Description

We are an award winning team of digital marketing and Shopify experts based in South Africa. We manage a coveted portfolio of clients across a range of verticals. As a people-first business, we have established a 70 strong team, split between Cape Town and Durban, who are empowered with a sense of ownership across the portfolios they manage.

*If you do not have the required experience, please do not apply for the role.

Posted on 11 Mar 13:42, Closing date 31 Mar