Laptop Repair Technician

Location:	Johannesburg
Education level:	Diploma
Job level:	Junior/Mid
Type:	Permanent
Company:	Xperien (Pty) Ltd

Xperien is the leader in sustainable computing in Southern Africa. We are a passionate team of professionals who care about our planet, its people and its resources. 

We have a vacancy for a skilled Laptop Repair Technician with a positive and confident attitude. The incumbent should have good knowledge about laptops hardware and specifications. The successful candidate will work under the Laptop Department Team Leader.

Key performance areas

Operations

Refurbishment (Sales Orders)

• Ensure Sales Orders are prepared accurately and on time.
• Accurately trace faults on equipment to identify faulty components.
• Ensure that all laptops are always assembled to the highest quality.
• Maintain the high refurbishment standard set out by the companies QMS guidelines.
• Assemble a minimum of 10 laptops per day.
• Complete 1 vinyl cover per day.

Customer repairs

• Accurately identify faults to ensure repairs are done according to given specifications and QMS.

Housekeeping

• Ensure work area, station and/or desk is tidy, clean and neat always.

Administration

Reports

• Weekly reports submissions for qualitative metrics to team leader.

Communication

Internal communication

• Keep Line Manager informed of all challenges in the department.

Experience:

• Three years’ proven experience as an IT Repair Technician

Qualifications:

• Matric (Grade 12)
• Diploma in IT (A+)

Other:

• Computer proficiency (MS Office, Outlook)

Please send CV's to: az.oc.neirepx@rh

Posted on 08 Nov 10:20, Closing date 7 Jan