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Service Advisor - Commercial
Remuneration: | R 20 000.00 |
Benefits: | 50% Medical Aid, Provident Fund, Incentives |
Location: | Midrand |
Reference: | #CAW006846/Lizel |
Company: | SydSen Recruit |
Are you passionate about trucks and customer service? We are looking for an experienced service advisor to join our dynamic commercial vehicle workshop in Midrand!
Key Responsibilities:
- Customer interaction – Act as the primary point of contact for truck owners and fleet managers, providing expert advice on servicing and repairs.
- Job scheduling and workshop coordination – Manage service bookings, allocate work to technicians, and ensure repairs are completed on time.
- Technical and warranty support – Explain technical issues to customers, liaise with the technical team, and process warranty claims efficiently.
- Cost Estimation and upselling – Provide accurate service estimates, discuss additional repair recommendations, and maximize workshop revenue.
- Administration and compliance – Maintain detailed records of service history, invoices, and ensure all work meets safety and manufacturer standards.
- Experience – Minimum 2 years in a commercial vehicle/truck workshop as a Service Advisor.
- Technical knowledge – Strong understanding of truck mechanics, diagnostics, and repair processes.
- Customer service skills – Excellent communication, problem-solving, and ability to handle high-pressure situations.
- Administration and computer skills – Proficiency in DMS (Dealer Management Systems), invoicing, and service documentation.
- Driver’s licence – A valid Code 8 or higher driver’s license is essential.
- Competitive salary and performance incentives
- Work with a reputable commercial vehicle brand
- Convenient Midrand location
- Growth opportunities in a leading workshop environment
Visit our website for more opportunities at www.sydsenrecruit.com (Follow us on LinkedIn, Instagram or Facebook)
Posted on 28 Mar 13:30, Closing date 23 Apr
See also: Consultant
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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