Service Advisor

• Greet customers warmly and provide professional service.
• Schedule and manage service appointments.
• Understand and communicate customer needs and service requirements.
• Provide accurate information on products and services.
• Coordinate with technicians and service staff to ensure timely and efficient service.
• Address customer inquiries and resolve any issues promptly.
• Maintain detailed records of customer interactions and service requests.

• High school diploma or equivalent; associate’s degree or higher preferred.
• Previous experience in a customer service or advisory role is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Excellent problem-solving skills and attention to detail.
• Proficiency in using computer systems and software relevant to the role.