Workshop Foreman / Master Technician

• Motor mechanic trade test certificate
• Certified master technician with extensive experience in high volume brands (Volkswagen; Toyota etc).
• Proven experience in a supervisory or leadership role within an automotive workshop.
• Strong technical skills with the ability to perform advanced diagnostics and repairs.
• Excellent understanding of automotive technology and repair techniques.
• Strong organisational and time-management skills.
• Ability to lead, mentor, and motivate a team of technicians.
• Excellent communication and customer service skills.
• Proficient in using automotive diagnostic tools and software.
• Valid driver’s license with a clean driving record.
• High school diploma or equivalent; additional technical certifications or training preferred.

• Supervise and lead a team of technicians, ensuring efficient and high-quality service delivery.
• Perform advanced diagnostics, maintenance, and repairs on franchised brand vehicles
• Oversee the workflow and productivity of the workshop, ensuring timely completion of jobs.
• Provide technical guidance and support to technicians, assisting with complex issues.
• Ensure compliance with manufacturer standards, safety regulations, and company policies.
• Conduct regular training sessions to keep the team updated on the latest automotive technologies and repair techniques.
• Monitor and maintain workshop equipment, ensuring all tools are in good working condition.
• Collaborate with the service manager to develop and implement strategies for improving service efficiency and customer satisfaction.
• Manage parts inventory, ensuring the availability of necessary components for repairs.
• Maintain accurate records of all service and repair work performed.
• Address customer inquiries and concerns, providing exceptional customer service.