Recruitment news
Brand and Community Engagement Manager
Remuneration: | R38000 - R43000 per month tctc |
Benefits: | Hybrid in-office / work from home work-week, flexible work hours and innovative leave policies. |
Location: | Cape Town, Woodstock |
Remote work: | Some remote work allowed |
Education level: | Degree |
Job level: | Management (Snr - Executive, 5+ yrs) |
Travel requirement: | Occasional |
Type: | Permanent |
Reference: | #F001 |
Company: | The Feenix Trust |
Job description
The brand and community engagement manager will be responsible for developing and executing strategies to enhance the organisation’s brand presence and foster community engagement. This role will involve creating and managing content, engaging with stakeholders, organising events, and public relations, and leveraging social media to build a strong and supportive community around our mission.Core responsibilities including, but not exclusive to:
1. Strategy and Budget
- Strategic input within Feenix Executive Management Team and collaborating to develop and drive organisational strategy and programme delivery.
- Develop and implement a departmental strategy to achieve organisational goals
- Develop and manage departmental budget.
- Strategic collaboration with CEO, Student Advancement Manager, and Head of Fundraising for stakeholder engagement (students, individual donors, corporate donors, universities, sponsors and other partners)
- Manage all direct reports in accordance with Feenix policies to meet the Student Advancement Department and the Organisational objectives and targets and individual performance plans.
- Provide leadership and direction to direct reports including providing feedback, training, coaching, and continuous development on an informal and formal basis.
- In consultation with CEO & Operations, lead performance reviews and plans for direct reports.
- Ensure people resources within the Department are managed effectively, specifically ensuring recruitment, probation, and fixed-term contracts meet Program resourcing needs, and that leave, and flexible hours, are approved appropriately.
- Foster a collaborative and inclusive team culture that encourages creativity, innovation, and personal growth.
- Lead a positive culture within the department including facilitating constructive meetings, providing career opportunities, providing role context, and ensuring the celebration of achievement.
3. High-Level Brand Development and Brand Management
- Develop and implement brand strategies that align with the organisation’s mission and values.
- Maintain the Feenix brand, ensuring consistent brand voice and persona across all communication channels and materials.
- Monitor and analyse brand performance, providing regular reports and recommendations for improvement.
- Manage all digital brand and communications assets.
- Make data-driven decisions.
- Build and maintain strong relationships with community members, donors, volunteers, and other stakeholders.
- Develop and implement community engagement strategies to increase awareness and support for the organisation’s mission.
- Organise and oversee community events, both virtual and in-person, to engage and expand the community base.
- Create compelling content for various platforms, including social media, newsletters, blogs, and press releases.
- Work across teams to highlight the incredible students and stories in the Feenix ecosystem.
- Collaborate with the team to produce multimedia content that highlights the organisation’s impact and initiatives.
- Manage the content calendar to ensure timely and relevant communication.
- Lead the content and design of the Annual Report each year.
- Develop and execute social media strategies to enhance engagement and grow the organisation’s online presence.
- Monitor social media channels, responding to comments and messages in a timely manner.
- Analyse social media metrics to inform strategy and improve performance.
- Engage with donors and volunteers to foster a sense of community and appreciation.
- Work with the fundraising team to support donor retention and acquisition efforts.
- Develop partnerships with other organisations and influencers to broaden the organisation’s reach.
- Build and maintain strategic partnerships with high-profile South African brands.
- Manage and report on media relations, including drafting press releases, briefing PR agencies or external agencies, and coordinating media outreach.
- Act as a spokesperson for the organisation when needed.
1. Qualification and experience
- Bachelor’s degree in marketing, communications, public relations, or a related field.
- Minimum of 3-5 years of experience in brand management, content creation, community engagement, or a similar role, preferably in the nonprofit sector.
- Proven ability to develop and implement successful brand and community engagement strategies.
- Strong written and verbal communication skills.
- Experience with event planning and management.
- Proven ability to work independently and as part of a team.
- Passion for the nonprofit sector and a commitment to the organisation’s mission.
- Experience and a good understanding of content, visual communication, and digital marketing
- Interested in crowdfunding, technology, and startups
- Experience working with Google AdWords, Google Analytics, and campaign reporting
- Strong knowledge and experience in online marketing, social media advertising, online reputation management, and associated disciplines including content strategies
- Extensive experience with website content management systems
- Outstanding communication and presentation skills
- Fundraising experience (individual giving and corporate).
- Familiar with working on Customer Relationship Management tools and donor management tools e.g. DevMan, Little Green Light.
- Experience with graphic design and multimedia production (Illustrator, Photoshop, Adobe Suite).
- Knowledge of SEO and digital marketing best practices.
Company Description
Feenix is an independent, nonprofit and technologically innovative organisation. We serve higher education students to assist in removing their debt through a secure crowdfunding platform and our Skills Development Bursary programme with businesses. Feenix comprises a team of young innovators who believe that access to education is one ofthe most important issues affecting South Africa today. Our team is diverse and ever-evolving. You need to be comfortable with high levels of collaboration, change and have a roll-up-your-sleeves attitude. We have a hybrid in-office / work from home work-week. We offer flexible work hours, innovative leave policies and great opportunities for learning and training. Our social mission and values-based leadership team will provide you with a purpose-driven and meaningful work environment.
Posted on 12 Aug 10:06, Closing date 9 Oct
Branch Manager/New Business Developer - Paper Bags and Food Packaging
A career opportunity for a capable new business developer with previous experience gained running a small satellite branch in the food packaging/packaging sector. ...
Buildware | Hardware Group Sales Manager
A client, within the Hardware / Buildware industry, is looking for a Group Sales Manager.
Brand and Community Engagement Manager
The brand and community engagement manager will be responsible for developing and executing strategies to enhance the organisation’s brand presence and foster...
Advertising Sales Manager / Head of Sales
Who are we? We are a leading South African online retailer, committed to delivering exceptional products and services.
Senior Account Manager (B2B &B2C experience)
We are seeking a dynamic and innovative senior account manager to join our team.
Inbox manager / Office coordinator
Job title: Office operations manager Company: Persuade.co.za Location: On-site Employment type: Full-time About us: Persuade.co.za is a fast-growing outreach...
Construction Operations Manager
A company in George, specialising in construction, is looking for an operations manager to join their team.
Store Manager and Assistant Store Managers
Duties and responsibilities As an experienced store manager/assistant store manager, you will oversee the daily operations of our store, ensuring the smooth running...
Sales Manager
A company in the hardware/buildware industry is looking for a seasoned sales manager to join their team in George.
CRM Manager - Retail, Marketplace and Advertising
Who are we: A leading South African online retailer Who are we looking for: A highly talented CRM manager to join our team in Cape Town.
Agency Account Manager
Do you have a can-do attitude, lots of positive energy and loads of patience? Are you a pro multi-tasker, an exceptional problem solver, a formidable project...
Global Technical Product Manager
Who we are: We are a leading health and fitness organisation.
Mid-level to Senior Software Project Manager
The search is on for a mid-level to senior software project manager with five-plus years of experience in IT project management.
Agile Project Manager – IT Infrastructure
We are seeking a skilled Agile project manager with a strong background in IT infrastructure to lead infrastructure projects from inception to completion.
Finance Assistant Manager
Attention: Please note that the hiring team responsible for this position will be using the PikUniq platform for candidate screening and conducting one-way interviews.
Marketing Manager
Are you looking for a role that combines your love of nature and the safari industry with your skills in marketing and communications? Bushwise Field Guides, part of the...
Systems and Salesforce Manager
Reports to: Director of systems and support Working location: Option to work remotely or from our office in Tokai, Cape Town, or hybrid.
Event and Styling Manager
Ideal candidates for this position will have long-term hands-on experience in one or more of the following: floristry design and execution (florists), the styling of...
Restaurant Manager
Our client based in George, Western Cape, is looking for a restaurant manager to join their team.
Marketing Manager
We are looking for an experienced, passionate and creative marketing manager to join our team.
Junior Social Media Manager
Are you a creative storyteller with a passion for shaping narratives? Do you thrive in fast-paced environments where every day brings new challenges and...
Social Media Manager and Strategist
Start Date: ASAP Location: Option to work remotely or from our office in Cape Town Type of role: Full-time, permanent Remuneration: R38,000...
Customer Service and Loyalty Manager - HEAD OFFICE (CAPE TOWN CBD)
nbsp We are seeking an experienced head of Loyalty Customer service and research to drive
Mid-Level Designer/ Art Director
Who we are: We are a global full service marketing agency based in Cape Town with a hybrid working environment.
Mid Level Creative
We're looking for a Mid-level Graphic Designer to join our team.
Saica Accountant
An accounting firm in George is looking for a Qualified SAICA Accountant to join their team. Requirements:SAICA ArticlesCompleted degree in accountingMinimum of one...
Junior Accountant
We are seeking a dynamic, goal-oriented accountant or trainee accountant to join our client's team in Riversdale, Western Cape. Qualifications and...
Accountant
Junior Accountant - Knysna - Western Cape A firm in Knysna is looking for a Junior Accountant to join their team. Requirements: Grade 12BCOM degree in...