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Kimberly Mutandiro
Service Advisor
Location: | Johannesburg North |
Reference: | #CAW006457/MU |
Company: | SydSen Recruit |
Overview:
A well-established dealership in Johannesburg North is urgently looking for a service advisor to join their company.
Main purpose of this job:
- To provide an excellent service by understanding the customer’s needs, providing advice, and offering solutions.
- The outcome produced is a satisfied customer and will be considered successful when:
- The customer’s needs/requirements are understood, and expectations are met.
- There is sound product knowledge.
- Personalised service is provided.
- Customers are informed.
- Directly responsible to the service manager and foreman.
- Relationships with company staff.
- Welcome customers and capture the relevant information, assuring that client needs are addressed.
- Check a vehicle in with the client.
- Follow up on parts ordered, and bookings are made to suit customers – daily.
- Keep customers up to date about information on the status of the vehicle.
- Handle queries/concerns of customers as per the customers concerned – daily.
- Make out job cards, accurately and timeously and put job cards through for costing – daily.
- Arrange hire vehicles for customers, obtaining the necessary authority to do so.
- Collect Payments from customers that are due, prior to handing back the vehicle.
- Cross-departmental disciplines.
Please note that only candidates with the required experience will be considered and contacted. If you are not contacted, kindly consider your application unsuccessful.
Apply at: www.sydsenrecruit.com
Posted on 12 Nov 08:47, Closing date 11 Dec
See also: Advisor, Consultant
SydSen Recruit is a trusted brand that has been part of the national recruitment landscape in South Africa since 2008. Our corporate culture is built on a collaboration of shared experience and trust!
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