Operations Manager

• Manage and oversee the business development department, including performance accountability and financial growth
• Lead a team of five dedicated employees, fostering collaboration and individual development
• Drive both operational and strategic initiatives to achieve departmental and company-wide goals
• Report directly to the head of business development, providing insights and recommendations for business improvement
• Utilise your problem-solving abilities and solution-oriented mindset to overcome challenges and capitalise on opportunities
• Maintain a strong focus on multiple departmental priorities while ensuring alignment with the company's overarching objectives
• Cultivate and manage relationships with clients, partners and stakeholders, resolving disputes diplomatically and effectively
• Conduct management reporting and data analysis, leveraging your proficiency in Excel and other reporting tools
• Ensure the team's adherence to sales targets and goals, motivating them to achieve success
• Handle all HR matters related to the department and its employees

• Minimum five years of sales experience in the digital marketing industry
• Proven track record in a management position, with strong leadership and decision-making skills
• Excellent organisational skills, with the ability to manage multiple priorities simultaneously
• Deep understanding of business operations and strategic planning
• Passion for working with people and leading a team to success
• High level of proficiency in Excel and data analysis
• Strong interpersonal skills, with the ability to manage relationships effectively
• Self-motivated, independent worker with respect for authority
• Driven by goals and targets, with a keen understanding of how your department contributes to overall business success
• Previous experience managing a team is essential