Warehouse Supervisor

• Achieving high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring the quality of goods.
• Measuring and reporting the effectiveness of warehousing activities and employees’ performance.
• Organising and maintaining inventory and storage areas.
• Ensuring shipments and inventory transactions are accurate.
• Communicating job expectations and coaching employees.
• Determining staffing levels and assigning workloads.
• Interfacing with customers to answer questions or resolve problems.
• Maintaining item records, documenting necessary information, and utilising reports to project warehouse status.
• Identifying areas of improvement and establishing innovative or adjusted work procedures and practices.

• Interpersonal skills for client, customer, colleague, and director interactions.
• Trustworthy and reliable.
• Attention to detail.
• Motivated and capable of practical, methodical work.
• Ability to work quickly and safely.
• Strong communication skills.
• Teamwork capabilities.
• Engaging attitude.
• Excellent knowledge of MS Office.
• Strong communication and negotiation skills.
• Prioritisation, time management, and organisational skills.
• Relationship management skills and openness to feedback.
• Verbal and written communication skills to interact clearly with customers, vendors, and employees.
• Organisation skills to maintain accurate records and locate important information quickly.
• Time management skills to complete a variety of tasks efficiently.
• Patience and listening skills to interact positively with colleagues.
• Ability to manage multiple files in a fast-paced environment.
• Focus on client service.
• Thoroughness and attention to deadlines.
• Highly effective supervisory skills and techniques.
• Knowledge of warehouse software packages.
• Ability to input, retrieve, and analyse data.
• Proven ability to direct and coordinate operations.

• Minimum: Matric.
• Previous work experience.
• Previous experience in a similar industry with one to three years of experience.
• Proven work experience as a warehouse supervisor.