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Terry Mwango, Quinter Okuta, Charles Omondi Oyeng and Kelsey Naluende
Community Manager
| Remuneration: | market-related |
| Location: | Sandton |
| Job level: | Mid |
| Type: | Permanent |
| Reference: | #HLJHBCommunityManage |
| Company: | TBWA South Africa |
We're seeking an experienced community manager to join our dynamic team at TBWA Hunt Lascaris. As a tech-savvy professional with a passion for social media, PR, and promotional events, you'll play a crucial role in developing and implementing social media and communication campaigns that drive engagement and align with our marketing strategies.
Responsibilities
- Develop and implement comprehensive social media and communication campaigns to achieve marketing objectives.
- Create and curate engaging text, images, and video content for social media accounts.
- Respond to comments and customer queries in a timely and professional manner.
- Monitor and report on feedback and online reviews to inform marketing strategies.
- Organise and participate in events to build community and boost brand awareness.
- Collaborate with marketing, PR, and communications teams to ensure brand consistency and messaging.
- Liaise with development and sales departments to stay updated on new products and features.
- Build and maintain relationships with customers, potential customers, industry professionals, and journalists.
- Stay up to date with digital technology trends and best practices in social media management.
Requirements and skills
- Proven work experience as a community manager (five or more years, mid-level).
- Experience launching campaigns across social platforms (Facebook, Twitter, Instagram, LinkedIn, YouTube).
- Ability to identify and track relevant community metrics using reporting tools.
- Excellent verbal and written communication skills.
- Hands-on experience with social media management for brands.
- Ability to interpret online customer engagement metrics and adjust strategies accordingly.
- Knowledge of online marketing and marketing channels.
- Attention to detail and ability to multitask.
- Degree in marketing, communications, or a relevant field.
- Experience working on FMCG brands and alcohol brands is a plus.
What we offer
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and creative team.
- Professional development and growth opportunities.
Posted on 17 Feb 10:52, Closing date 18 Mar
We develop business-changing, culture-defining and award winning ideas for brands. Ranked in the top 3 regional networks in Africa and consistently in the top 10 global agencies.
| Recent jobs by TBWA | City | Date posted | |
| Financial Director | Durban | 20 Feb 15:52 | |
| PR Account Manager | Cape Town | 19 Feb 11:34 | |
| Freelance Account Director | Sandton | 18 Feb 14:40 | |
| Community Manager | Sandton | 17 Feb 10:52 | |
| Account Director | Sandton | 05 Feb 14:49 | |
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